FAQs
A clear overview of common questions and helpful information.
For quick access to key pages, use the links below.
Support Links:
Track My Order |
Return an Item |
Shipping Info |
Contact Us
Policy Snapshot
- 30-day return window
- Self-serve returns available through your account
- UK delivery: £2.99 (free over £50)
- UK delivery time: 3–6 business days
- International delivery: £9.99
- International delivery time: 7–14 business days
- Tracking provided via email
- Contact support within 48 hours for damaged items
How We Ship
All items are made to order and shipped through trusted carriers. Delivery times vary by region. Full details are available in our Shipping Policy.
Top Questions
How long does shipping take?
UK delivery costs £2.99, or is free for orders over £50. Most UK orders arrive within 3–6 business days after processing. International delivery costs £9.99 and typically takes 7–14 business days. See our Shipping Policy for full details.
Can I return an item?
Yes. Trendiah offers a 30‑day return window for eligible items. You can request a return through your account or visit our Returns & Refunds Policy.
What if my item arrives damaged?
Please email hello@trendiah.co.uk within 48 hours of delivery. We will review the issue and provide the appropriate resolution.
Can I change my shipping address?
If your order has not entered production, we may be able to update your address. Contact us through our Contact Page.
Do you ship internationally?
Yes. International delivery is available to multiple regions worldwide. Delivery costs £9.99 and typically takes 7–14 business days. See our Shipping Policy for details.
Can I cancel my order?
If production has not started, cancellation may be possible. Email hello@trendiah.co.uk as soon as possible.
Do you offer gift wrapping?
Gift wrapping is not currently available.
Delivery Timeline (UK Orders)
Processing: 1–2 business days
Shipping: 3–6 business days
International delivery typically takes 7–14 business days. See our Shipping Policy.
Returns Timeline
Return Window: Customers may request a return within 30 days of receiving their order.
Processing Time: Refunds or replacements are issued after the returned item has been received and inspected in accordance with our Returns & Refunds Policy.
Need further assistance?