Return an Item
If you need to return an item, the steps below outline the process clearly.
Return Window
You may return eligible items within 30 days of delivery. Please review our Returns & Refunds Policy for full details.
How to Start a Return
If you created an account at checkout:
- Log into your account
- Open your order history
- Select the item and choose “Request Return”
- Follow the instructions provided by email
If you checked out as a guest:
Click here or email hello@trendiah.co.uk with:
- Your order number
- Reason for return
- Photos of the item and packaging (if applicable)
Return Shipping
Return shipping is covered for items that are damaged or incorrect. For change‑of‑mind returns, customers are responsible for return postage.
Standard UK delivery costs £2.99. Orders over £50 qualify for free UK delivery. International delivery is charged at £9.99.
Refund Timeline
Refunds are processed within 5–7 business days after the returned item has been received and inspected.
For assistance, contact us at hello@trendiah.co.uk.